Coming Up This Week!

Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.

Tuesday, September 10

11:00 AM – 11:30 AM PT

Member Reach: Convenience, Simplicity and Control

With Member Reach, members can receive automated messages for paid off loans, CDs approaching maturity, birthdays, and more!  You can customize these messages to display some elements of your brand, and control what gets sent and when.

This webinar is geared towards non-current Member Reach clients who would like to learn more about the program, as well as any current Member Reach client that would like to brush up on their Member Reach education.


Wednesday, September 11

11:00 AM – 11:30 AM PT

Member Marketing Campaigns – Ideas for You!

Looking for inspiration for your marketing tactics in the upcoming quarter?  Xtend averages about 25 campaigns per quarter, and we’ve got ideas for you! Let us show you what has worked well in the past, provide some examples of material we have available, and inspire your marketing efforts for the future.

Join us to explore some great marketing ideas for the upcoming quarter!


Thursday, September 12

11:00 AM – 11:30 AM PT

Contact Center Service – Strengthen Relationships One Conversation at a Time

Self-service tools are rapidly becoming the primary member touchpoints for credit unions.  For connected members, digital channels enhance the member experience.  They can also add confusion as members learn how to use these new tools, and throughout the member experience, sometimes there is no substitute for live conversation.

The Xtend Contact Center offers many ways to reach out to members, boost customer interaction and create easy ways to access credit union amenities.  The Xtension Contact Center has varying services available, including custom call campaigns that you are able to organize depending on your needs.

Join us to learn more about the many services our comprehensive Xtension Contact Center can offer you!