Liberty Lake-based core data processor, CU*NorthWest, announced that Santa Barbara County FCU of Santa Barbara, CA successfully converted to the CU*BASE® data processing system in March 2020. The credit union represents 4,466 members and $48.6 million in assets.
Santa Barbara County FCU was chartered in January 1950. They are able to offer their members new and improved services through CU*NorthWest including It’s Me 247 online banking, mobile banking, and electronic document storage. Credit union staff will have access to a wide variety of tracking and reporting dashboards as part of the comprehensive data processing system, allowing them to better serve existing members.
CEO Jake Harbour said: “Our search for a new core stemmed from the need to get away from an in-house core and onto a bureau system, freeing up time to focus more on meeting member’s needs instead of maintaining software demands. CU*NorthWest provides tremendous value by integrating many auxiliary services into the core, providing our members complex services without having IT professionals on our staff. As we reached out to peers already using CU*NorthWest, we noticed a shared optimism and passion to be able to serve members in the best manner possible was a recurring theme.”
Santa Barbara County FCU represents the 20th California-based credit union selecting CU*NorthWest as their partner for core processing services. CU*NorthWest and its customer-owners are happy to welcome CEO Jake Harbour and Santa Barbara County FCU to their community.