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Refresh Dormancy/Escheat Database

If you wish to increase or decrease the time periods for either dormancy or escheat, please contact a CU*BASE client service representative to discuss whether or not it will be appropriate to refresh your existing dormancy master file.

Additional information

Overview:

The CU*BASE Dormancy Monitoring system is designed to help you minimize the number of these accounts your credit union has, by detecting inactive memberships and bringing them to your attention every day.

Next Steps:

Once a request has been submitted, a Client Service and Education team member will follow up with you to discuss the process further.

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