Records Management Engagement

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Price varies based on credit union assets. See pricing model below


By their very nature, credit unions large and small generate a tremendous amount of information when serving members at the front line, managing vendor relationships in the back office, or writing an annual report for a room full of shareholders. Information is the lifeblood of any credit union organization. An effective Records Management Program is the tool you need that will tell you where your vital records are stored, how long you are required to keep them, when you should discard them, and how to do so in a secure manner. Let the certified RIM experts at CU*Answers help you.

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An effective Records and Information Management Program starts with a solid RIM policy and procedures playbook, designed to manage information through its life-cycle, no matter what media it is stored on (digital, paper, electronic, etc.). With the policy and procedures in place, the next step is to perform an inventory of information stored on various types of media in multiple formats. The inventory process will help design and build the file plan, which will provide the framework for the Records Retention Schedule (based on state, federal, and industry standards and guidelines). Once completed and implemented, the process for performing a regular audit is established to ensure policy compliance.

As part of the Records Management program, you will receive:

  • Documented RIM Policy
  • Record Retention Schedule (RRS)
  • File Plan
  • Rim Audit Manual
  • Litigation Hold Manual

The certified RIM professionals at CU*Answers have the knowledge and experience needed to work with your team and take your Records Management Program from where it is today, to where you need it to be.

The Process

A certified RIM professional will work with you and your team from start to finish to:

  1. Develop the RIM policy and document the procedures
  2. Inventory the information stored at your credit union
  3. Develop the file plan and Record Retention Schedule (RRS)
  4. Design the RIM Audit and Litigation Hold Manuals

Next Steps

Engagements start at $1500 and are based on the size of your credit union. Optional annual plan maintenance engagements are also available. See the pricing model below:

Tiered Pricing

Under $50M Assets
$100M to $500M
$1,500 – $2,000
$2,000 – $3,000
$3,000 – $5,000
$5.000 – $10,000
An initial (free) consultation is offered to assess the needs of your existing RIM program and identify an action plan to get to the target state. A custom Proposal will be provided for each project.

Additional information

Asset Size

Under $50M, $50M – $100M, $100M – $500M, $500M+


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