Designed as a fixed-period analysis, our team will study your collection of Phone Optics data to provide statistics, observations, and recommendations for action based on your unique set of data.
Examples of practical applications for this analysis could be to create a more detailed and targeted marketing program (ever wonder who’s calling and asking for a payoff before they actually pay off the loan?), or audit and improve staff performance and member interactions (where are staff missing sales opportunities in their phone interactions?).
Interested in this Analysis?
Don’t wait to ensure both prerequisites to this analysis are taken care of – You need the Data Warehouse and Phone Optics Data Collection to begin building the history of interaction data that this analysis will use. Order now, or contact our team to confirm your status on either item.
Prerequisites for this analysis include the Phone Optics Data Collection program, and a Data Warehouse. Both are available to order today. Contact our CU*Northwest team with any questions.