The Credit Union must select an “Effective Date” that falls on a weekday (M – F). On that requested date, the Client Services and Education Team will run the flood between the hours of 7:30 AM – midnight. There is no file maintenance needed by the Credit Union unless a member contacts them to “Opt Out” of e-Notices, so that they can switch back to receiving paper notices from CU*BASE. The Credit Union is responsible for all member communication before and after the flood. However, the Credit Union could partner with Xtend, Inc. to assist them with sending notifications to their members.
Once a request has been submitted, a Client Service and Education team member will follow up with you to discuss the process further.