Boost your monthly call center reporting with this short and sweet summary of your callers and the reasons they call! This one-page report clearly defines the way your credit union staff are using Wrap Up Codes and the Phone Operator tool in CU*BASE. Along with the review of this toolset, there are various breakdowns of the members that call your credit union, interaction volume, and possible marketing opportunities otherwise hidden in this data.
For just $50, you can order your own Call Center Scorecard! Ready to get started? Click below to visit our store!