Announcing CU*NorthWest’s Disaster Recovery Test Planned for March 10-13, 2019
Creating a recovery plan without testing it provides a false sense of security. If it’s not
tested regularly, you can’t be sure it will work when you need it the most.
CU*NorthWest is dedicated to maintaining thoroughly tested recovery plans. We conduct
tests like these throughout the year. These tests have the back up server acting as the
primary server for more than one business day.
The next test of this plan will be conducted on:
Sunday, March 10, 2019 through
Wednesday, March 13, 2019.
On Sunday evening, we will complete the necessary steps to roll production of our core-
processing systems from the Site-Four primary data center in Yankton, SD to the High
Availability server in Grand Rapids, MI. You will process all normal business transactions
on the backup server until Wednesday, when we roll back to the primary server.
What You Need To Know
In preparation for this roll test, we will be sending an email detailing the steps we need all
credit unions to perform to test connectivity prior to Wednesday, March 6, 2019.
CU*NorthWest staff will test the system and each of these services to assure that the roll
was successful for our clients on Sunday and again on Wednesday:
- CU*Talk audio response
- It’s Me 247
- Third party communications,
- Answerbook
- CU*Spy
Contact Us: csr@cu-northwest.com